👉 Building the foundation

• 💡 Why it’s crucial to understand your customers
• 💡 Having a customer champion in your team
• 💡 The best way to learn more about your customers

👉 Post-Purchase Surveys

• 💡 Using post-purchase surveys the right way
• 💡 How to use post-purchase surveys for attribution
• 💡 How to use post-purchase surveys (beyond attribution)
• 💡 Best-practice interview with Jeremiah - Founder of KnoCommerce

👇 The best questions to ask your customers

These questions are framed quite generically. Feel free to adjust the wording to better suit your brand, product and customers.

PPS Survey - Question Bank